CASE STUDY PUBLISHED OCTOBER 2025

Hurst Doors

Sauce designed and built a bespoke door builder and configuration platform for one of the UK's leading composite and panel door manufacturers — transforming a complex manual process into a seamless digital experience.

PROJECT SUMMARY

Sauce built the Hurst Door Builder System — a bespoke digital configuration platform for Hurst Doors, one of the UK's leading manufacturers of composite, panel, and fire doors. The platform gives trade partners a real-time visual tool to specify and configure doors, with automated order processing that integrates directly into Hurst's ERP system — ensuring confirmed orders flow straight through to production without manual re-entry. It has become a cornerstone of Hurst's digital transformation, eliminating manual errors and streamlining the ordering journey from first configuration to production.

CLIENT

Hurst Doors

SECTOR

Manufacturing / Home Improvement

SCOPE

Bespoke Digital Platform

STATUS

Live

THE CLIENT

One of the UK's Most Trusted Door Manufacturers

Hurst Doors is one of the UK's leading manufacturers of composite and panel doors — known for combining craftsmanship, quality materials, and a continuous drive for innovation. As one of the largest suppliers of PVC-U door panels, composite doors, and fire doors in the country, Hurst serves a broad network of trade partners with a product range that demands precision at every step.

With a strong reputation built on quality and customer satisfaction, Hurst recognised that its digital presence needed to match the excellence of its physical products. That journey brought them to Sauce.

One of the UK's largest suppliers of PVC-U door panels, composite doors and fire doors
Serves a broad network of trade partners across the UK home improvement market
Products known for craftsmanship, material quality, and design variety
A business committed to matching its physical product quality with digital excellence

THE BUSINESS CHALLENGE

Complex Products, Manual Processes, Growing Expectations

Door configuration is genuinely complex. The combination of door styles, glazing options, hardware, finishes, and panel types creates a vast matrix of possible specifications — and Hurst's existing process for managing that relied heavily on manual workflows.

As trade partner expectations evolved and digital-first ordering became the norm, those manual processes created friction: for trade partners trying to specify and order efficiently, and for internal teams managing accuracy across configurations.

Hurst needed a solution that could handle all of this complexity while making the experience feel simple. Specifically, the platform needed to:

Streamline internal order management and eliminate manual configuration errors
Integrate directly with Hurst's ERP system so confirmed orders flow through to production automatically
Enable trade partners to specify and submit accurate orders without relying on sales team intervention
Centralise data across sales, manufacturing, and customer service teams
Be powerful and efficient for trade professionals who configure orders regularly

THE PLATFORM

What the Hurst Door Builder System Does

The Hurst Door Builder is a custom digital platform that handles the full configuration and ordering lifecycle — from first design choice to confirmed production specification — for composite doors, panel doors, and fire doors.

REAL-TIME DOOR VISUALISER

Users design and customise doors with instant visual feedback — selecting from finishes, glazing styles, and hardware options and seeing their choices rendered accurately in real time.

AUTOMATED ORDER CONFIGURATION

The platform integrates directly with Hurst's ERP system. Every confirmed order flows automatically from the door builder into Hurst's core business systems — eliminating manual re-entry, ensuring production teams receive accurate specifications immediately, and keeping data consistent across the entire organisation.

CENTRALISED MANAGEMENT DASHBOARD

Internal teams across sales, manufacturing, and customer service manage configurations, track orders, and access specifications through a single, unified platform — replacing fragmented manual processes.

TRADE PARTNER SELF-SERVICE

Trade partners can specify, configure, and submit accurate orders independently — reducing reliance on Hurst's sales team for routine configurations and speeding up the order cycle significantly.

MULTI-PRODUCT LINE SUPPORT

The platform handles configuration across Hurst's full product range — composite doors, PVC-U panel doors, and fire doors — with a consistent interface and shared data architecture across all product types.

ACCESSIBLE TO ALL USERS

The interface is designed to match the pace and demands of trade use — efficient for professionals configuring high volumes of orders, with clear navigation and fast access to the full product range across composite, panel, and fire doors.

THE RESULTS

A Platform That Transformed How Hurst Operates

The Hurst Door Builder System has become a cornerstone of Hurst's digital transformation — delivering measurable improvements for internal teams and a fundamentally more efficient experience for trade partners.

ERP integration eliminating manual re-entry

Direct integration with Hurst's ERP system means confirmed orders flow automatically from the door builder into production — eliminating the manual transcription that previously created errors, delays, and rework across the order fulfilment process.

Faster, more confident sales teams

Sales and support teams can respond to customer queries faster and with greater accuracy — backed by a centralised platform that gives them instant access to the right specifications.

A streamlined trade partner ordering journey

From initial door specification through to confirmed order submission, the trade partner experience is now visual, accurate, and efficient — with every configuration step clearly communicated and feeding directly into production.

Digital transformation at scale

The platform has become the digital foundation of Hurst's operations — bridging craftsmanship and technology, and ensuring that every customer interaction reflects the standard of the Hurst brand.

FAQs

Q: What is the Hurst Door Builder system?

A: The Hurst Door Builder is a bespoke digital configuration platform designed and built by Sauce for Hurst Doors — one of the UK's leading composite and panel door manufacturers. It allows trade partners and end customers to configure and visualise composite and panel doors in real time, customising finishes, glazing, and hardware before submitting accurate, automated orders.

Q: Who built the Hurst Doors digital platform?

A: The Hurst Door Builder system was designed and built end-to-end by Sauce, a Hull-based bespoke software development agency. Sauce worked closely with Hurst's sales, manufacturing, and customer service teams through an iterative discovery and design process before building and launching the full platform.

Q: What does the Hurst Door Builder allow trade partners to do?

A: The Hurst Door Builder gives trade partners an interactive, visual interface to specify and configure doors in real time — selecting finishes, glazing styles, and hardware with instant visual feedback. Once configured, the platform generates accurate specifications and submits orders directly into Hurst's ERP system, removing the need for manual intervention from the Hurst sales team.

Q: How did the Hurst platform improve internal operations?

A: The platform integrates directly with Hurst's ERP system, meaning confirmed orders flow automatically from the door builder into production without any manual re-entry. Combined with a centralised configuration and order management interface, this has significantly reduced errors, improved production accuracy, and given sales and support teams faster, more confident access to specifications across the business.

Q: What types of doors can be configured in the Hurst Door Builder?

A: The Hurst Door Builder supports configuration across Hurst's full product range — composite doors, PVC-U panel doors, and fire doors. Hurst Doors is one of the UK's largest suppliers across all three product categories, and the platform handles the full complexity of each product type within a single, consistent interface.

Q: Does the Hurst Door Builder integrate with their ERP system?

A: Yes. ERP integration was a central part of the Hurst Door Builder project. The platform connects directly with Hurst's ERP system so that confirmed orders flow automatically from the door builder into Hurst's core business systems — eliminating manual re-entry, ensuring production teams receive accurate specifications immediately, and keeping data consistent across the entire organisation.

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