Ideal Boilers

How Sauce’s IoT solution made Ideal Boilers’ heating systems smart


Ideal Boilers is one of the UK’s largest and most successful boiler manufacturers, producing around 400,000 boilers a year.

It faced a business-critical challenge to meet the growing expectations of its customers for energy efficient, intelligent and convenient heating systems.


Ideal came to us after two years of working on a project to develop a mobile app which would connect to its boilers. It lacked the functionality that Ideal required and was costing time and money.

Together, we explored new ideas and approaches to revolutionise Ideal’s business.


We concluded a fully integrated smart heating system was required, which could be remotely monitored and controlled by customers over the internet.

Ideal required a completely bespoke, in-house solution to meet its objectives. This included the development of a new mobile app, improving connectivity and extracting and using valuable data.

Ideal Touch Smart Device


Ideal Touch Connect is a programmable room thermostat linked to a mobile app or desktop online platform. Features include:

  • Advanced scheduling, so users can adjust timings and temperature settings wherever they are in the world.
  • Automatic fault reporting, alerting users if an issue is detected.
    Service support, with remote smart support from the Ideal Customer Care team.
  • Amazon Echo and Alexa integration, so householders can operate their heating systems through voice commands.

These functions have transformed Ideal’s traditional boilers into smart tech heating systems and made IoT technologies integral to the company’s business model.

Interested in this project? Download the .pdf


"Sauce worked seamlessly with our own team and really invested the time and effort into understanding our business and what it was that we wanted to achieve."

- Jonathan Wilkinson, Head of IoT, Ideal Boilers

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